Terms and Conditions For Our Water Restoration Company

Introduction

Welcome to Water Damage Restoration Garland. By accessing or using our services, you agree to be bound by these terms and conditions (the “Terms”). Please read them carefully. If you do not agree to these Terms, you should not use our services.

Company Details

Company Name: Water Damage Restoration Garland
Location: 2920 National Ct Ste A, Garland, TX 75041
Website: https://garlandwaterrestoration.com/

Scope of Services

Water Damage Restoration Garland provides water damage restoration services including but not limited to water extraction, drying, dehumidification, and mold remediation.

Water Extraction

We offer 24/7 emergency water extraction services to remove excess water from your property.

Drying and Dehumidification

Our team uses advanced equipment to dry and dehumidify affected areas, preventing further damage.

Mold Remediation

We provide mold remediation services to identify, contain, and remove mold growth from your property.

Service Agreement

Service Requests

To request our services, you can contact us through our website, phone, or visit our office.

Service Estimates

We provide free estimates for our services. The estimates are non-binding and are based on the initial assessment of the damage.

Service Contract

A service contract will be provided once you agree to the estimate. The contract will outline the scope of work, costs, and payment terms.

Customer Responsibilities

Customers must provide accurate information about the damage and grant access to the affected areas.

Payment Terms

Pricing

Our pricing is based on the extent of the damage and the services required. All prices will be clearly outlined in the service contract.

Payment Methods

We accept various payment methods, including credit/debit cards, checks, and bank transfers.

Payment Schedule

A payment schedule will be agreed upon in the service contract. Typically, a deposit is required upfront, with the balance due upon completion of the services.

Late Payments

Late payments may incur additional fees. If payment is not received within the agreed-upon timeframe, we reserve the right to halt services until the account is settled.

Cancellations and Rescheduling

Cancellation Policy

Customers can cancel services up to 24 hours before the scheduled start time without any penalty. Cancellations made within 24 hours may incur a cancellation fee.

Rescheduling

Customers can reschedule services by contacting us at least 24 hours in advance. We will do our best to accommodate your new schedule.

Liability and Insurance

Limitation of Liability

Water Damage Restoration Garland is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Insurance Coverage

We are fully insured, and our insurance covers damage caused by our negligence during the restoration process.

Customer Insurance

Customers are responsible for ensuring their property insurance covers water damage and related restoration services.

Warranties and Guarantees

Service Warranty

We offer a warranty on our services for a specified period. The warranty details will be outlined in the service contract.

Satisfaction Guarantee

Customer satisfaction is our top priority. If you are not satisfied with our services, please contact us, and we will work to resolve the issue promptly.

Privacy Policy

Data Collection

We collect personal information to provide our services. This may include your name, contact information, and details about the damage.

Data Usage

We use your personal information solely for the purpose of providing and improving our services.

Data Protection

We implement security measures to protect your personal information from unauthorized access and disclosure.

Governing Law

Jurisdiction

These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms will be resolved in the courts of Texas.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Amendments

Changes to Terms

We reserve the right to amend these Terms at any time. Any changes will be posted on our website and will become effective upon posting.

Notification

We will notify customers of significant changes to these Terms via email or through our website.

Contact Information

Customer Support

If you have any questions or concerns about these Terms, please contact our customer support team.

• Phone: [Insert Contact Number]
• Email: [Insert Contact Email]
• Address: 2920 National Ct Ste A, Garland, TX 75041

Acceptance of Terms

Agreement

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Conclusion

Thank you for choosing Water Damage Restoration Garland. We are committed to providing high-quality restoration services and ensuring your satisfaction. If you have any questions or need further assistance, please do not hesitate to contact us.